I installed and used Visio successfully. Today I received the message "An unspecified error occurred" when I tried to open the application. The second window that appears when you select [okay] is that Microsoft Visio has stopped working. I do not know how to resolve. Any insight would be helpful.
Problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: VISIO.EXE
Application Version: 15.0.4420.1017
Application Timestamp: 50673404
Fault Module Name: VISLIB.dll
Fault Module Version: 15.0.4420.1017
Fault Module Timestamp: 50673329
Exception Code: c0000005
Exception Offset: 00132b68
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033